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Compose - write efficiently with quality

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Dictate email text

Typing emails is laborious and time consuming, would be a great time saver if this was implimented
11 months ago in Composer 1 Backlog

Toggled or custom shortcuts

CTRL + ENTER to send trips me up all the time, and I have to fumble to hit undo before the half baked email gets sent. I would like the ability to turn off this lone shortcut, or set a custom one that's much harder to trigger by mistake.
11 months ago in Compose - write efficiently with quality / Keyboard shortcuts 1 Backlog

Dialpad SMS - Hyperlink in message templates

It would be helpful to keep hyperlinks in message templates when switching to the Dialpad Channel. At the moment hyperlinks and survey's don't work.
11 months ago in Existing integrations / Message templates 0 Backlog

Single click to create bullet in composer

Today, you have to click on Lists > Bulleted Lists. It is cumbersome to have 2 clicks in order to create a bullet.
11 months ago in Composer 0 Backlog

Create draft conversations with custom field data (1 step process)

Currently, this is a two step process. Not a huge deal, but would make a lot of sense to just send the data while creating the draft.
11 months ago in Composer 0 Backlog

Default template when replying

It would be nice to have the option to add Hi {{recipient.first_name | 'there'}}, automatically in the beginning when replying to an email.
12 months ago in Compose - write efficiently with quality / Message templates 0 Backlog

Keyboard shortcut: handle attachments

It would be great if it was possible to add an attachment with a keyboard shortcut.
12 months ago in Attachments / Keyboard shortcuts 0 Backlog

Block emails with certain file attachments from being sent externally

I'd like the ability to prevent emails from my organization with certain attachments to be blocked by Front from being sent to external parties. For example, if we could limit attachments by certain names, file types, or other attributable factors...
12 months ago in Attachments / Composer 0 Backlog

Keyboard shortcut: jump to top of conversation

A button or shortcut to jump to the very first email of a conversation
12 months ago in Compose - write efficiently with quality / Core Product Experience / Keyboard shortcuts 4 Backlog

Ability to add href sms link to signature

I wanted to be able to create clickable links in my signature. Was able to create a telephone link <a href="tel:+1xxxxxxxxxx" rel="noopener noreferrer">Call</a>, but not a link for sms <a href="sms:+1xxxxxxxxxx" rel="noopener norefe...
12 months ago in Signatures 0 Backlog