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Compose - write efficiently with quality

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Dynamic image in signatures

Allow admins to design shared signatures where the image is individualised to the teammate. The image may be personal like a headshot or signature, or could be dependent on the team they belong to. This could be achieved through a new "image type"...
about 1 year ago in Custom fields / Signatures 0 Backlog

Ability to send discussions later

Same sort of feature that is available for sending email messages later but would like to see it done for the Front discussions between team members.
about 1 year ago in Internal discussions 0 Backlog

Default to last signature in email thread

Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...
about 1 year ago in Core Product Experience / Signatures 0 Backlog

Forwarding one section of a discussion

It would be great to forward a section of a discussion to a coworker. For instance, if I am having a discussion with my VP and he sends me an attachment with instructions I need to delegate to another member of the team, it would be useful to send...
about 1 year ago in Internal discussions 0 Backlog

Dictate email text

Typing emails is laborious and time consuming, would be a great time saver if this was implimented
about 1 year ago in Composer 1 Backlog

Toggled or custom shortcuts

CTRL + ENTER to send trips me up all the time, and I have to fumble to hit undo before the half baked email gets sent. I would like the ability to turn off this lone shortcut, or set a custom one that's much harder to trigger by mistake.
about 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 1 Backlog

Dialpad SMS - Hyperlink in message templates

It would be helpful to keep hyperlinks in message templates when switching to the Dialpad Channel. At the moment hyperlinks and survey's don't work.
about 1 year ago in Existing integrations / Message templates 0 Backlog

Single click to create bullet in composer

Today, you have to click on Lists > Bulleted Lists. It is cumbersome to have 2 clicks in order to create a bullet.
about 1 year ago in Composer 0 Backlog

Create draft conversations with custom field data (1 step process)

Currently, this is a two step process. Not a huge deal, but would make a lot of sense to just send the data while creating the draft.
about 1 year ago in Composer 0 Backlog

Default template when replying

It would be nice to have the option to add Hi {{recipient.first_name | 'there'}}, automatically in the beginning when replying to an email.
about 1 year ago in Compose - write efficiently with quality / Message templates 0 Backlog