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Collaborate - work together seamlessly

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Hide inbox from the Move to dropdown

Our instance is growing, and we have more and more inboxes. Some of these inboxes should never have anything moved into them. Other inboxes would be great to limit only to users who have access to the inbox. Would be great if we could provision pe...
4 months ago in Collaborate - work together seamlessly 0 Backlog

Keyboard shortcut: collapse conversations

I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...

Thread comments together

Comments build up quickly, and then it gets difficult to dig through a wall of grey comment boxes. This would introduce the ability to have comments that are threaded together.
11 months ago in Comments / @ mentions 0 Backlog

Message templates for comments

Be able to create message templates for comments the way you can for emails today.
over 2 years ago in Comments / @ mentions 3 Backlog

Provide option to "Keep participants" when a conversation is moved to a new inbox manually

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...

Improve pinned comment visibility

Pinned comments are displayed with the small grey icon in the P3 header and in the timeline but look like normal comments. It would be useful if they stood out more.
9 months ago in Comments / @ mentions 2 Backlog

Ability to emoji react to emails

It would be cool if we could react to emails with emojis such as how we can react to comments.
5 months ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Edit conversation subject activity logs

Today, users can edit conversation subjects. However, the action is not logged in the activity thread. Admins need to track every action. Editing the subject of the conversation cannot be tracked (unlike most of the other actions)
4 months ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Move conversations between inboxes delegated to me

If a teammate has delegated their inboxes to me, I should be able to move their conversations between their individual inboxes. This can help personal assistants organize conversations into different individual inboxes.
8 months ago in Delegated inboxes 0 Backlog

Link previewing in comments and discussions

It would be great to allow embedded messages, like tweets, to added to a discussion thread. I was in a thread where someone pasted the embed code for a tweet and it just sent the raw html (obviously) but it would be a great QOL update to be able t...
5 months ago in Comments / @ mentions 0 Backlog