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Default template when replying

It would be nice to have the option to add Hi {{recipient.first_name | 'there'}}, automatically in the beginning when replying to an email.
over 1 year ago in Compose - write efficiently with quality / Message templates 0 Backlog

Block emails with certain file attachments from being sent externally

I'd like the ability to prevent emails from my organization with certain attachments to be blocked by Front from being sent to external parties. For example, if we could limit attachments by certain names, file types, or other attributable factors...
over 1 year ago in Attachments / Composer 0 Backlog

Be able to apply notification settings to entire team instead of going one by one

No description provided
over 1 year ago in Notifications 0 Backlog

Keyboard shortcut: resend in new conversation

No description provided
over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Prevent inviting non-Front participants

Currently the Participants Menu allows anyone the user has previously emailed / is in contacts menu to be invited. This can create issues where they try to add a non-business / non-front user. Ideally there should be a way to restrict this to only...
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Required Tagging feature for personal email inboxes

We need to be able to see how many client facing emails are worked in an agents personal email box vs. personal/spam emails.
over 1 year ago in Other (workflows) / Triage - get to inbox 0 0 Backlog

AI composer in templates

When creating templates, have the AI composer there to help create better templates
over 1 year ago in AI / Message templates 0 Backlog

Recurring vacation responders

I would really like to create recurring vacation responders. I don't work on Thursdays, but I would like to let our customers know I'm not available when they send me an email. Now I have to set this manually every week which is easy to forget ofc...
over 1 year ago in Vacation responders 0 Backlog

Ability to set up multiple zoom accounts for one user in Front

Allow a user to switch between two different zoom accounts when creating calendar events in Front
over 1 year ago in Calendar - other 0 Backlog

Ability to print and have the pop up screen close after it is done printing.

When printing or synergizing emails, there is a pop up screen that comes up. It does not automatically close after the file is printed.
over 1 year ago in Printing 0 Backlog