Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
Suggestion for Front to remind the user that some emails have been written but not sent. It has happened to me several times, when I compose a response to an email, but just forget to click on "Send".
The composer does not allow the use of uncommon URL schemes in hyperlinks, and does not automatically linkify URLs using uncommon URL schemes. Also, links in incoming messages that use uncommon URL schemes are silently blocked. They still appear t...
Split 'Shared With Me' Inbox into subscribed conversations and @mentioned conversations
It would be great if I could split my shared with me inbox into two categories:1. The threads where I am mentioned in the comments (these typically require immediate attention) 2. The threads where I am a subscriber but I am not mentioned. Nice to...
Can you filter templates by channel? We're a marketing company that runs newsletter campaigns for our customer portfolio. We leverage a single master inbox, and divide the categorization of communications into separate inboxes. Since there may be ...
It would be nice to send a task to a client and have the dates due already populated using a variable within an email template. For example, "Please complete this by {{date.2 calendardays}}"
I'd love to have to have the ability to tab through/to fields we need to upate with each email in message templates. Like custom fields that a user can open an email, insert the template, and then tab through to insert the data pertinent to that e...