Option to see shareable "message link" in the URL bar as Standard. I would appreciate it, because I often create backlinks between conversations. I often use the "save to notion" extension and it uses the URL, that is shown in the Browser
Add activity in-line when email has automatically Smart Merged
Our team has very long and complex correspondence day to day and it does become difficult at times to realize at what point an email has been smart merged. It would be ideal if this was highlighted at point of merge in the email or at the latest u...
Change UI/UX of Front Calendar and scheduling links to make it more modern
There are many scheduling apps currently with way cleaner and nicer UI/UX. Please consider redesigning yours. When we send the scheduling link to our partners/customers with bad design, it affects our brand/reputation.
Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
Have different Internal and External Seat Names, that way when we send emails, clients always see it's from Tenet Support, but when we need to review which agents send a message, we have separate INternal names, so we can tell.