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Core Product Experience

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over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Option to set image in mail to original size.

In replys we often insert screenshots. These are always inserted small and the only way to resize them, is to drag them larger, at the corner of the image. This always results in images, that are not in the correct size. My idea is to add an optio...
over 1 year ago in Composer 0 Backlog

Access runbooks, SOPs, checklists in the conversation

Often times, our staff needs to reference checklists and SOPs that guide them on how to resolve a customer request or to perform an assigned task that came into a shared inbox. Often times our teams have to go to an outside system to find the SOPs...
9 months ago in AI / AI runbooks / Collaborate - work together seamlessly / Linked conversations 0 Backlog

Templated calendar events

We create a lot of events in our calendar to manage our work and meetings. It would be great to save the event settings as a custom template that we could select again in the future.A small drop-down button like the snooze option would work.
over 1 year ago in Cal/scheduling efficiency 0 Backlog

Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...
over 1 year ago in Access - what's accessible or visible to whom in P3 / Other (CPX) 0 Backlog

Signature for SMS messages

No description provided
almost 4 years ago in Composer 1 Backlog

Reusable components for templates

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.
over 1 year ago in Message templates 1 Backlog

See more details of a calendar invitation without clicking on it

No description provided
over 1 year ago in Calendar View 0 Backlog

Move Open and Remove in Context Links

I just accidently removed a context link instead of opening it because I clicked slightly too quickly. Definitely human error but since there is A) no confirmation to remove and B) no way that I know of to manually re-add a context link, the one I...
over 1 year ago in Core Product Experience / Links 0 Backlog

Dedupe rule notifications when inbox is delegated

I am receiving multiple notifications to my phone when rules are triggered as a delegate of another account. The same notification, 2x. Just because I'm a delegate of another account or accounts shouldn't mean I need to receive a duplicate notific...
over 1 year ago in Delegated inboxes / Notifications 0 Backlog