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Core Product Experience

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Ability to filter or not display personal / shared tags in tags dropdown

For example, don't show personal (private) tags when working in a shared inbox
over 1 year ago in Tags 0 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
over 2 years ago in Scheduling Links 0 Backlog

Ability to have the Private Inbox Tag Removed from Discussions

To help with organization, it would be nice to have discussions allow a more permanent removal of the private inbox tag when moving the discussion to a another tag. This can help it remain with the tag, as it currently reopens to the Inbox.
about 1 year ago in Internal discussions 0 Backlog

Ability to tell if a calendar the user is subscribed to is "offline"

When a user schedules on the offline calendar with no success, they don't know that an offline calendar is not actually available. Provide an indication that the calendar they are subscribed to is currently an online shared calendar and not an off...
over 1 year ago in Calendar View 0 Backlog

Ability to open a conversation link in a pop-up window

Instead of having a conversation link open up in the main reading pane with the rest of the UI on the sides (conversation list, folders navigation, etc.), have it open up independently as if we double clicked on an existing conversation and opened...
over 1 year ago in P3 display 0 Backlog

Automatically capitalize name when using variables

When using message variables (using the {{ shortcut), for example if you write "Hi {{recipient.first_name}}," and the contact name isn't capitalized, then you have to manually update it. Would be great if this variable automatically capitalized th...
10 months ago in Message templates 0 Backlog

Add option to display subject line in drafts automatically

Sometimes we need to amend the subject line and it would be helpful to be able to choose to see it automatically in drafts rather than having to manually open it each time.
over 1 year ago in Shared drafts 0 Backlog

Define visibility order for tags

No description provided
over 3 years ago in Core Product Experience 0 Backlog

Notify teammates when guests @mention them

Currently, when guest users @mention a teammate, that teammate will only be notified if they are already subscribed to the conversation. It would be nice if guest users could ping any teammate that has access to the conversation, rather than only ...
over 1 year ago in Core Product Experience 0 Backlog

Option: Do not automatically subscribe a teammember

Currently, when a team member responds to an email, it automatically subscribes them. Therefore, the 'shared with me' inbox is rising in volume rapidly. I would like to see the option to turn this off.
over 1 year ago in Core Product Experience 0 Backlog