Core API
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1
VOTE
Allow more raw data to be pulled from the messages endpoint
Currently only conversations can be pulled, and then messages to that specific conversation id. All messages can be pulled via analytics endpoint, but this is restrictive in nature. Instead it would be great to query the endpoint directly for all ...
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Backlog
2
VOTE
Search Conversation Endpoint - More flexible Date paramters
The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.
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Backlog
3
VOTE
2
VOTE
Move Message to new Conversation via API
Support the ability to move a Message or Messages to a new conversation via the API. Suggested implementation to could be: // This example moves messages msg_10 and msg_11 out of conversation cnv_3 to their own new conversation. PATCH /conversatio...
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Backlog
1
VOTE
Front and Database Connection, Update Rule API
Is there a way for us to establish a connection between Front and our database (RB9 powered by OMTI) so that these rules in Front can be updated real time when it's changed in our database? The From field in Front corresponds with the Contact Emai...
1
Backlog
1
VOTE
Access a conversation's context links via Front API
The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
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Backlog
2
VOTE
4
VOTE
4
VOTE
Associate tags to a specific inbox via API
Hello, One of our Business Cases at White Bird is to isolate tags between inboxes of a same Team. Right now, our only way of ensuring this system works and there's no permeability between tags and inboxes is to manually assign each tag to the corr...
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Backlog
2
VOTE
Fetch messages by a common Outlook ID using Core API
Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
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