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Status Backlog
Categories Core API
Created by Guest
Created on Aug 14, 2023

Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the external records identified by the context link without having to recreate this logic themselves. For example, a plugin could surface more data and advanced actions about a particular object based on the context links attached to the conversation.

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