Developer Platform

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Delete internal comments via Core API

Internal comments can be added, but currently cannot be deleted via the Core API.

about 1 month ago in Core API 0 Backlog

Integrate with twilio conversations api to enable group texting

In some cases we may need to do a group text similar to having 2 or more customers on the same email. Twilio supports this with their conversations api and it would be great to be able to connect to that from front.

over 1 year ago in Existing integrations 0 Backlog

11 VOTE

Real-time translations in Front - Google Cloud Translation API

A Front Translate module - Front user pick Translation engine. The possibility to connect your own Google Cloud Translation (account) to Front. Very easy to get started via the Google Cloud Console. Incoming messages can be translated in real time...

over 1 year ago in New integration requests 1 Backlog

6 VOTE

[API] AI Summary of a conversation is available via the API

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature

8 months ago in AI / AI summary / Core API 1 Backlog

30 VOTE

Zoom Phone channel integration

No description provided

over 3 years ago in New integration requests 2 Backlog

27 VOTE

RingCentral integration

No description provided

over 3 years ago in New integration requests 0 Backlog

2 VOTE

Allow auto-installed apps to be disabled

Certain applications (e.g. those with only a channel type) appear "enabled" in the app store and have no way to disable them. This makes it hard to understand what external services have access to Front data. There should be a way to remove these ...

3 months ago in Partner Integrations 0 Backlog

13 VOTE

Microsoft Teams <> Front OOO Sync

Native two way sync between Teams and Front OOO status. Toggling OOO in Teams would toggle OOO in Front and vice versa. (Behavior between Teams and Outlook today)

over 1 year ago in New integration requests / Workflows 1 Backlog

10 VOTE

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...

over 1 year ago in Existing integrations 0 Backlog

9 VOTE

Application Webhooks: Disable webhook subscription as a developer

I offer a partner integration containing an Application Webhook. My customers can start with a trial period, during which I will ingest data from a Front Application Webhook. If my customer's trial period ends and they do not convert, I want to st...

about 1 year ago in Developer Platform / Partner Integrations 0 Backlog

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