Configure Instagram to log DMs & Comments into separate inboxes
We have recently been posting more clips from our podcast on our IG which has been helpful to drive engagement with more comments. However, our Front IG integration/inbox is now very busy with comments. It would be ideal to have the comments and D...
Expand Context Link pattern matching logic for multiple character classes
Being able to add multiple character classes to the string that Front targets in contextual linking. Maybe by having some "and/or" logic. For example, Inv: [Letters or digits] OR [letters-digits]. Use case. We get multiple different types of invoi...
Fetch messages by a common Outlook ID using Core API
Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
Hi there, I was advised to reach out here to request that Front be integrated with Bigcommerce. Bigcommerce is like shopify in many regards and we would appreciate the chance to use Front with it.
Merge Dialpad SMS conversations into Dialpad voice conversations with same contact
The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
Currently the Hubspot<>Front pluggin orders deals from oldest-newest. For customers that have been with us awhile or frequent customers, we have to scroll a very long time to get to the deals that matter. This creates a pain point in our wor...
Dynamic objects: add feature to make prefixes and/or dynamic portions case sensitive
When adding a text pattern, options are rather limited. I only want dynamic objects when the prefix is SP... and not when it is sp... with the latter, it will identify objects left and right that are mere words starting with sp.