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Ability to set the width of a plugin as a developer

No description provided
about 2 years ago in Plugins 0 Backlog

Application Webhooks: Configure which inboxes to receive notifications from

As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...
over 1 year ago in Developer Platform / Partner Integrations 0 Backlog

Totango integration

No description provided
almost 3 years ago in New integration requests 0 Backlog

Pin or unpin comment via API

No description provided
almost 3 years ago in Resources 0 Backlog

Jira - customize status changes and their impact on conversations

No description provided
almost 3 years ago in Existing integrations 2 Backlog

Search Conversation Endpoint - More flexible Date paramters

The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.
over 1 year ago in Core API 0 Backlog

Ability to limit plugin/integration access to specific users

When creating a plugin, having the option to limit to specific users would be good. This would be useful both during development and using the plugin. We were specifically looking to limit on a plugin but could this this relate for integrations as...
over 1 year ago in Plugins 0 Backlog

EASY WIN! Sidebar Plugin: Need 'allow-modals' for window.confirm() to work

My sidebar plugin has some interactions that invoke confirmations via `window.confirm()`, e.g. deleting a line item pops up “Are you sure?” type messages. These currently don’t work when viewing app in Front’s iframe sidebar, and I believe it’s be...
over 1 year ago in SDK 0 Backlog

Move Message to new Conversation via API

Support the ability to move a Message or Messages to a new conversation via the API. Suggested implementation to could be: // This example moves messages msg_10 and msg_11 out of conversation cnv_3 to their own new conversation. PATCH /conversatio...
over 1 year ago in Core API 0 Backlog

Automatice dynamic object extraction

I would love to know if/when NLP and LLMs will be available for dynamic object extraction. Currently the feature is pretty limited by the user providing an exact match, which isn’t great for a white glove customer experience.
over 1 year ago in AI / AI data extraction / Dynamic objects 0 Backlog