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Allow auto-installed apps to be disabled
Certain applications (e.g. those with only a channel type) appear "enabled" in the app store and have no way to disable them. This makes it hard to understand what external services have access to Front data. There should be a way to remove these ...
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Allow Application Objects to scan email message HTML
Currently when Application Objects use the "Transform URLs into an application object" option, they can only match plan URL content. For example, and AO detecting URLs with https://example.com/user/:id, would match Mathilde's profile, but not Laur...
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4
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3
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API: Support multiple recipients on custom channels
I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
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3
VOTE
A Knowledge Base SDK / search API on Knowledge Base
There's no Knowledge Base SDK, and some customers want to have the ability to have a kb article search in their own application too; index their content in their own app, including Front Knowledge Base articles. In order to do this, there needs to...
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4
VOTE
Phone Number Handle - Redirect Configuration
Add the ability to configure the link on phone number handle as a redirect to the phone system of choice for a customer. Right now it opens up a new Conversation in Front and it would be more helpful if there was flexibility to open up a VOIP instead
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