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All ideas

Showing 21
324 VOTE

Mobile support for calendar

Ability to access calendar in the Front mobile app for iOS and Android
over 2 years ago in Mobile 14 Launched
181 VOTE

OpenAI / GPT integration for Front

Compose messages and summarize conversations using AI.
8 months ago in Composer 8 Launched

Knowledge Base / Help Center

The Front Knowledge Base allows teams to create, organize, and publish a library of information to provide dependable resolutions for common or complex inquiries. The Front Knowledge Base includes a customizable site that allows customers and/or t...
about 1 year ago in Knowledge Base 3 Launched

Company wide tags

Today tags are Team-specific. Companies with multiple Teams have to use a distinct *Urgent* tag. Those tags show up as duplicates in rules, analytics, etc. It also means that when a conversation is moved from Team A to Team B, we strip all existin...
over 2 years ago in Workspaces 3 Launched

Native WhatsApp channel integration

Send and receive messages on WhatsApp Business channels directly from Front.
over 1 year ago in New integration requests 0 Launched

Google My Business integration

No description provided
about 2 years ago in New integration requests 5 Launched

Contacts Auto-suggest Improvements

Improve contacts auto-suggest for Front composer so that contacts each individual user has personally emailed show up on top of the dropdown list
11 months ago in Contacts 4 Launched

Live chat bots

Create live chat bots that can collect information from chat visitors, answer common questions, and route conversations to the right place.
9 months ago in Front Chat 3 Launched

Setting for a compact or compressed view of the conversation list so that you can see more emails at once

Have the option for a condensed view with less information density in order to see more emails on screen at once.
over 2 years ago in P2 display - conversation list 3 Launched

Telegram channel integration

about 2 years ago in New integration requests 0 Launched