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Knowledge Base

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Ability to reorder articles manually in the knowledge base

Today, the order in which articles appear in a KB depends on when they were last modified. Users are unable to manually update the ordering. This feature would allow users to change the order in which articles show up.
7 months ago in Knowledge Base 3 Launched

Knowledge Base / Help Center

The Front Knowledge Base allows teams to create, organize, and publish a library of information to provide dependable resolutions for common or complex inquiries. The Front Knowledge Base includes a customizable site that allows customers and/or t...
over 1 year ago in Knowledge Base 3 Launched

Knowledge Base API - CRUD for internal & external KBs

Build an API for both external and internal requests to: Edit an article Create new article Delete an article Get an article/category List articles/categories
5 months ago in Knowledge Base 0 Launched

Provide the option of a Robots NoIndex meta tag

Currently, there is no way to tell search engines not to index the help site. This can cause issues with SEO, especially when the help site content is taken from, or substantially overlaps, the content on the main www. site. A robots.txt file (dis...
3 months ago in Knowledge Base 0 Launched