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Status Launched
Categories Knowledge Base
Created by Guest
Created on Sep 28, 2023

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[KB access control] Gate/restrict knowledge base visibility by internal teammate groups

The ability to restrict access to view KB content by certain teams or user groups in Front.

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  • Guest
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    |     Apr 16, 2024

    Hoping this is really added. I think its a major miss that this feature doesn't exist.

3 MERGED

Privacy hierarchies in KB

Merged
There’s some info for certain teams that customers don’t want shared. For example, they have knowledge base protocols on terminations for the leadership team we’d only want to be visible to them.
over 1 year ago in Knowledge Base 0 Launched
2 MERGED

Knowledge Base Permissions

Merged
Different roles to view different cards. Should be able to restrict to a team so we don't have unnecessary cards showing for different groups.
over 1 year ago in Knowledge Base 0 Launched