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Object/resource management

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Use dynamic links in signatures

Customer is requesting the ability to use dynamic links in a signature. For example, when using the custom teammate field {{teammate.phone_number}}, they would like the number to be clickable.
about 1 month ago in Signature management 1

More granular permissions for rule creation

Ability to have more granular permissions when it comes to "rule creation". It would be important to have some rule templates/rule types that certain users can create
3 months ago in Admin Experience / Other (workflows) / Resource management permissions 0 Backlog

Trash specific messages (without hard deleting them)

Ability to trash specific messages in a conversation, but not har delete them.
6 months ago in Manage conversation content 0 Backlog

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
7 months ago in Bulk updates 0 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
10 months ago in Admin Experience / Resource management permissions 0 Backlog

Better handling of large spam mailboxes

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...
11 months ago in Bulk updates / Email channels 0 Backlog

Ability for admins to un-delete tags, message templates, or rules

No description provided
about 1 year ago in Object/resource management 0 Backlog

Allow admins to disable Report Phishing option

Typically a "Report Phishing" button is a cybersecurity function that goes to the IT team or Security team or a 3rd party cybersecurity partner. Currently, the report phishing button only reports to Front. Requesting the ability to turn this off.
about 1 year ago in Resource access settings 1 Backlog

Audit trail for template create/edit/deletion

Allow admins to view when templates have been created, edited or deleted, including which user made the change.
about 1 year ago in Admin audit trail 0 Backlog

Share a signature with a teammate Group

Today, an admin can create a signature and make it available on all individual channels. Could we allow admins to share a signature with a teammate Group? This would make it easier to tailor the signature content to attributes of the teammate, suc...
about 1 year ago in Signature management / Teammate Groups 0 Backlog