All ideas

Showing 31

325 VOTE

Mobile support for calendar

Ability to access calendar in the Front mobile app for iOS and Android

over 2 years ago in Mobile 15 Launched

181 VOTE

OpenAI / GPT integration for Front

Compose messages and summarize conversations using AI.

11 months ago in Composer 9 Launched

82 VOTE

Knowledge Base / Help Center

The Front Knowledge Base allows teams to create, organize, and publish a library of information to provide dependable resolutions for common or complex inquiries. The Front Knowledge Base includes a customizable site that allows customers and/or t...

over 1 year ago in Knowledge Base 3 Launched

59 VOTE

"Move message to a new conversation" rule action

The ability to create a rule to split conversations will be useful for users that utilize the conversation threading option and have some recurrent emails arriving on the same thread for different reasons. Today customers are forced to split those...

7 months ago in Workflows 2 Launched

54 VOTE

Company wide tags

Today tags are Team-specific. Companies with multiple Teams have to use a distinct *Urgent* tag. Those tags show up as duplicates in rules, analytics, etc. It also means that when a conversation is moved from Team A to Team B, we strip all existin...

over 2 years ago in Workspaces 3 Launched

50 VOTE

Native WhatsApp channel integration

Send and receive messages on WhatsApp Business channels directly from Front.

almost 2 years ago in New integration requests 0 Launched

44 VOTE

Google My Business integration

No description provided

over 2 years ago in New integration requests 5 Launched

38 VOTE

Contacts Auto-suggest Improvements

Improve contacts auto-suggest for Front composer so that contacts each individual user has personally emailed show up on top of the dropdown list

about 1 year ago in Contacts 4 Launched

37 VOTE

Live chat bots

Create live chat bots that can collect information from chat visitors, answer common questions, and route conversations to the right place.

11 months ago in Front Chat 3 Launched

36 VOTE

Integrate Front Chat with knowledge base

Integrate Front Chat widget with knowledge base to make knowledge base articles searchable & navigable in the chat widget

9 months ago in Live Chat 1 Launched

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