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Add is_blocked attribute to Teammate API or Bulk profile management via CSV

Feedback from Front Eng confirmed that only way to Block teammates and free up licenses are either by SCIM or one by one directly in Console. Would appreciate or both of the following Adding an attribute for is_blocked to the Teammates API endpo...
23 days ago in Teammate management Backlog

Remove a teammate from all teammate groups in one action

Problem When offboarding a colleague, admins must remove them from each teammate group individually. Each removal redirects back to the group list, making the process repetitive for teammates who belong to many groups. Request Add a bulk action in...
about 1 month ago in Teammate Groups Backlog

Add pre-send PII scanning for outbound emails

Problem Front does not provide a pre-send warning or block when outbound emails contain personally identifiable information or sensitive attachments. Google's DLP service includes a "Warn Users" action that prompts senders before delivery, but thi...
about 1 month ago in Compliance & security Backlog

Separate Manual and Rule-Based Cross-Workspace Moves

Currently, the "Allow conversations to be moved to all inboxes" setting controls both: Manual moves performed by users Automated moves performed by Rules This creates an unnecessary trade-off. Use case: Many organisations use separate Worksp...
about 2 months ago in Workspaces Backlog

Allow admins to pre-configure the SAML SSO/company URL for the Front Windows desktop app

Enterprise customers deploying Front at scale need a way to pre-populate the company-specific SAML SSO URL in the Windows desktop app before first user login. Today, users must manually select SSO and enter the company URL/domain on first launch, ...
about 2 months ago in Login and SSO settings Backlog

Show indicator when inbound email From and Reply-To differ

Problem When an inbound email's From and Reply-To addresses differ — a common signal of impersonation or phishing — Front shows no visual indicator, making these messages harder for teammates to identify as suspicious. Request Add a visual indicat...
3 months ago in Compliance & security Backlog

Override personal channel close settings in shared inboxes

Problem When a personal channel conversation is merged into a shared inbox, the personal channel's close settings take priority over the shared inbox's settings — even though the conversation is now in the team inbox. Admins have no way to audit i...
3 months ago in Default channel management Backlog

Track teammate availability status changes in the audit log

Problem The audit log does not record when teammates change their availability status, making it impossible for admins to review when a teammate set themselves to Busy, Available, or OOO. Request Add teammate availability status changes as tracked...
3 months ago in Admin audit trail Already available

Warn before a teammate group edit removes inbox access

Problem When editing or deleting a teammate group, there is no warning that the change will remove inbox or workspace access for teammates who only had that access through the group. The access disappears the moment the change is saved. Request Be...
3 months ago in Teammate management Backlog

Increase profile photo size limit

Problem The 1MB profile photo size limit is too restrictive, requiring excessive compression to fit images. Request Increase the maximum file size limit for profile photos.