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Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
about 1 year ago in P1 navigation - left pane / Tags 2 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
over 1 year ago in P1 navigation - left pane 3 Backlog

Linked conversation - New linked request (between 2 inboxes)

Use case: Department A receives a new request (cnv_1) Department A needs to keep cnv_1 in their inbox But department A needs to create a linked conversation to be sent to department B inbox (cnv_2) cnv_2 needs to be linked to cnv_1 cnv_2 needs to ...
5 months ago in Linked conversations 1 Backlog

Views with more filter criteria

For example:- unassigned- archived- custom conversation fields
9 months ago in Navigate - find your work 1 Backlog

Notification or indicator for emoji reactions

No description provided
over 2 years ago in Notifications 1 Backlog

@ Mention activity view or notification center

I am hoping it would possible to build-in a notification center that would house all activity where I am (or users) @ mentioned. If this is not possible, modifying rule limitations to expand across all inboxes I have access to, to apply a custom p...
about 1 year ago in Notifications 2 Backlog

Linked Conversations support for Discussions

Managers may have an internal discussion about a task list pertaining to an email conversation. Rather than add the task list to the comments of the email conversation, they'd like to create a separate discussion for the task list and link that di...
5 months ago in Core Product Experience / Linked conversations 0 Backlog

Customize sound (volume and type) of notification

No description provided
almost 3 years ago in Desktop / Live Chat / Notifications 0 Backlog

Age order of emails customised

It would be good to have emails ordered oldest to newest in the inbox, but then newest to oldest in the archived section, for example. At the moment, you need to choose either oldest to newest or newest to oldest for ALL areas of the individual in...
7 months ago in Navigate - find your work 0 Backlog

Link to existing conversation by ID or search dialog

Currently, the only way to link existing conversations is with Mass linking (selecting multiple conversations in the conversation list). Linking existing conversations is impractical and difficult for users if the conversations do not already exis...
3 months ago in Linked conversations 0 Backlog