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Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
11 months ago in P1 navigation - left pane / Tags 2 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
about 1 year ago in P1 navigation - left pane 3 Backlog

Customize sound (volume and type) of notification

No description provided
over 2 years ago in Desktop / Live Chat / Notifications 0 Backlog

Views with more filter criteria

For example:- unassigned- archived- custom conversation fields
6 months ago in Navigate - find your work 1 Backlog

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)
about 3 years ago in Notifications 1 Backlog

@ Mention activity view or notification center

I am hoping it would possible to build-in a notification center that would house all activity where I am (or users) @ mentioned. If this is not possible, modifying rule limitations to expand across all inboxes I have access to, to apply a custom p...
11 months ago in Notifications 1 Backlog

Pin tag for a teammate after it has been created (not just during creation)

Ability to pin tags from the Edit flow for a tag
over 1 year ago in P1 navigation - left pane 0 Backlog

Change order of team workspaces

Ability for users to reorder Team workspaces in their sidebar
about 3 years ago in P1 navigation - left pane 0 Backlog

Linked conversation - New linked request (between 2 inboxes)

Use case: Department A receives a new request (cnv_1) Department A needs to keep cnv_1 in their inbox But department A needs to create a linked conversation to be sent to department B inbox (cnv_2) cnv_2 needs to be linked to cnv_1 cnv_2 needs to ...
about 2 months ago in Linked conversations 1 Backlog

Granular setting to only show calendar notifications

Notification setting that only allows calendar notifications and mutes all other types of notifications
12 months ago in Notifications 0 Backlog