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Admin Experience

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Centralized Dashboard to Manage Teammate Availability

Something team leads can use to easily toggle management

Manage Teammates Sidebar as an admin

As a Front Admin, I want to be able manage my teammates' sidebar.
3 months ago in Admin Experience 1 Backlog

Optionally invite teammates silently

Make sure admins can set up their instance properly, including teammate configuration, before sending out invitation notification.
3 months ago in Teammate invitation 0 Backlog

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
3 months ago in Bulk updates 0 Backlog

Allow creation of empty teammate groups

Allowing admins to create empty teammate groups so they can better plan and organize groups. Sometimes teams will want to create groups before adding teammates and currently this is not possible as you cannot create an empty group.
4 months ago in Teammate Groups 0 Backlog

Conversation custom fields in Views

Add conversation custom fields as a filter in saved views. Today we have only 2 view filters (assignee and tags).
5 months ago in Custom fields / Views 0 Backlog

Ability to Hide Team Members from Other Teams

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
5 months ago in Workspaces 0 Backlog

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.
5 months ago in Admin Experience 0 Backlog

Ability to generate contact lists dynamically based on custom fields

Instead of having static contact lists, they should be dynamically updated based on contact lists. This will ensure that the right people are getting emailed every time without having to remember to manually update organizational changes. For exam...
6 months ago in Contacts / Custom fields 0 Backlog

Warn users when emailing outside of domain

Have a warning banner appear alerting sender from sending a message when emailing an external email domain. Much like this gmail functionality: https://support.google.com/a/answer/7380041?hl=en
6 months ago in Compliance & security / Core Product Experience 0 Backlog