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Return search suggestion matching exactly query when quotation "" are used

Typing "fee" in the search bar should return only or at least at the top, suggestions for "fee" and not more like "feedback". Should be the case for tags at least.
about 1 month ago in Suggestions 0 Backlog

Show number of matches in a conversation + navigate between them

When a conversation has more than one match, it is not visible unless: I scroll through the conversation thread and see highlights I redo my search inside the conversation with a cmd+f or ctrl+f shortcut I wish to be able to know that a conversati...
3 months ago in Search result previews (P2) / Search Results 0 Backlog

Apply the scope of a filter to the last message of a conversation (e.g before:last-week)

No description provided
3 months ago in Filters 0 Backlog

Support searching with a wildcard (*) in query and filters

Adding a wildcard (*) to my query does not always return results with variations in words (truncation)
6 months ago in Matching 0 Backlog

Filter "exclude calendar updates" to be on by default or to remember last state

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...
7 months ago in Filters - Search hints 0 Backlog

Saved Search / view

The ability to save searches so you don't have to type them out each time.
8 months ago in Core Product Experience / Search 0 Backlog

ChatGPT for Search: answering a question instead of accessing a conversation

Description: Today, searching gives me access to a list of conversations. I then need to read the right conversation to find what I actually searched for. It can be things like a specific order number, a customer support answer, a price, a contact...
8 months ago in Search 1 Backlog

Universal Search across tools

Description: As a Front user I search across multiple tools to do my job and answer the requests I receive. Things like I search for a conversation in Front I search for contact information in my CRM I search for a knowledge base article in my kno...
8 months ago in Search 0 Backlog

Faster search indexing

Situation: I sometime do an action and immediately search for it (like I add a tag to a conversation, or I use the quick archiving action on the search results) Challenge: When I take an action on a conversation (like tagging, archiving...) I need...
9 months ago in Filters / Tech - Search performance 0 Backlog

Search query auto-correct, "did you mean this"

Description: I sometimes have typos in my query which returns 0 results Request: Having a spelling correction system that correct my queries and informs me about it
9 months ago in Matching 0 Planned