ADD A NEW IDEA

Developer Platform

Showing 339

More granular API / OAuth token scopes

At present, Front API/OAuth tokens have very wide permissions, such as the "Shared Resources" token scope allowing read+write access to all shared resources. To help improve security, it would be great to support more granular scopes such as read/...
about 3 hours ago in Core API / Partner Integrations 0

Allow auto-installed apps to be disabled

Certain applications (e.g. those with only a channel type) appear "enabled" in the app store and have no way to disable them. This makes it hard to understand what external services have access to Front data. There should be a way to remove these ...
5 days ago in Partner Integrations 0

Allow Application Objects to scan email message HTML

Currently when Application Objects use the "Transform URLs into an application object" option, they can only match plan URL content. For example, and AO detecting URLs with https://example.com/user/:id, would match Mathilde's profile, but not Laur...
6 days ago in Dynamic objects 0
210 VOTE

Microsoft Teams integration

Send and receive messages to/from Microsoft Teams directly inside Front.
almost 3 years ago in New integration requests 3 Backlog

Ability to log email to multiple Salesforce contacts at same time

The Front Salesforce plugin is great for logging emails to SFDC on an ad-hoc basis! However, if you have multiple SFDC contacts on an email, you have to log the email to each of their SFDC profiles individually. It would be an amazing time-saver i...
8 months ago in Developer Platform / Plugins 0 Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
over 1 year ago in New integration requests / Plugins 0 Backlog

Increase the limit of custom fields

Custom fields are currently limited to just 50. We would like to increase this to store additional customer data to trigger workflows and surface relevant context to our team
12 months ago in Contacts / Custom fields / Developer Platform 0 Backlog

Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )
4 months ago in Core API 0 Backlog

Ability to save progress during Application Object setup

Currently if your Application Object doesn't pass the final test step none of your progress will save as you are not given the option to save progress. This can be really tough for teams that setup complex variables and connections as they have no...
29 days ago in Dynamic objects 0 Planned

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
8 months ago in Developer Platform 0 Backlog