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3
VOTE
Expand pattern-matching options for Dynamic Objects
Currently, Dynamic Object patterns can match on; digits [0-9] letters [a-z] alphanumeric [a-z0-9] spaces [\s] My platform can sometimes generate URLs which contain a double-slash "//" in part of the URL; https://example.com/resources//123 I want t...
0
Backlog
4
VOTE
3
VOTE
For auto-replies sent by rules in Front Chat, in the chat widget the sender should be the team name & icon instead of the inbox name
Currently it is being sent as the internal inbox name, which is problematic because: 1. Channel names are not used for internal purposes, except for setting up a chatbot, which means we can name them anything we want. 2. Inbox names are essential ...
0
Launched
2
VOTE
Integration with Atriis, Aimendo (Travel Specific)
https://www.atriis.com/ https://tmc2staging.portal.azure-api.net/signup https://aimendo.com/bot_squad Aimendo would work in integration with a tool like Atriis so that: Email comes in from client saying “ I need to travel out on the 18th March to ...
0
Backlog
2
VOTE
Allow Calendar Time to be entered in 24hr Time Format WITHOUT Colon
Current Calendar Time Can NOT be entered in 24hr Time Format! Many organizations operate on 24hr (Military) time. The current time entry data format requires a ':' to be added between the first two (2) and second two (2) digits of times entered. T...
0
Backlog
2
VOTE
Monday Integration - Assign Person and Add Date from w/in Front
Current Scenario: Monday.com integration within Front currently only allows you to: select a Workspace a specific Board Group of items to create a new task into from the emails. Feature to add: It would be super useful to add two more options: 1. ...
0
Backlog
2
VOTE
Tags: Improve Data Export Capability for emails with multiple Tags; Improve Tag grouping / hierarchies
Current problems with tag grouping / data exports: In Front data exports to Excel/csv, all tags that are applied to an email appear in ONE cell (comma separated). Example cell: [tag1,tag2,tag3] Grouping our tags (such as by color) has no impact on...
1
Backlog
2
VOTE
Add 1 hour timeslots with the "Insert meeting times" button
Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...
2
Already available
2
VOTE
Analytics - metric detail conversation count hard to understand
Context: Analytics is counting conversation segments When clicking to see the detail of a metric the number of conversation segment is displayed and the list of associated conversation is provided Problem: We can display 5 conversations for 6 segm...
0
Backlog
1
VOTE
Delete button in iOS apps - move to next message automatically
Working through messages in the iOS app could be greatly improved with 2 tiny changes. Can we have a delete button at the top? Most messages get either archived or deleted, and at the moment, you have to click two buttons to delete a message. Ther...
0
Backlog