Analytics - metric detail conversation count hard to understand

Context:

Analytics is counting conversation segments

When clicking to see the detail of a metric

• the number of conversation segment is displayed

• and the list of associated conversation is provided

Problem:

We can display 5 conversations for 6 segments because 2 segment can be on a same conversation

This can be confusing

Possible solutions:

• Information message on difference segment/conversation

• Provide details such as "6 conversation segments out of 5 conversations"

• Add-on: indicate the number of segment or related segments of each conversation or only the one with several segments

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