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Instagram - add link to DM conversation or user profile on Instagram

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...
almost 2 years ago in Existing integrations / Other channels 1 Backlog

Forwarded messages from Front viewable in the Sent

We have rules that FWD to another email address, but you can't see that FWD in the sent items inbox.
almost 2 years ago in Core Product Experience / Rule actions 3 Backlog

Manage an individual teammate's Group membership

An admin can view which teammate Groups a given teammate belongs to, but it can only be edited from the teammate Groups. This means that I want to add a user to multiple teammate Groups I must navigate to each one.
over 3 years ago in Teammate Groups 0 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
over 3 years ago in Scheduling Links 0 Backlog

Macro action to snooze conversation

Ability to snooze a conversation from macros.
6 months ago in Macros 0 Backlog

Macro action to send a draft message

Hello, I would like Macros to be able to SEND a message to a customer. This would help me, in 1 clic, do the following actions :- send the message - set status to "waiting"- snooze for X days
6 months ago in Macros 0 Backlog

Loops in rules to process multiple items in a list

Ability to set a looping logic for rules to process multiple items in a list. E.g. split an array to send an app request for each item in the array.
12 months ago in Workflows 0 Backlog

Change order of team workspaces

Ability for users to reorder Team workspaces in their sidebar
almost 5 years ago in P1 navigation - left pane 1 Backlog

Bulk upload Shifts

Mass changes for large teams in shifts are difficult to adjust in the product. Uploading via CSV would reduce the time needed to take these actions.
over 1 year ago in Admin Experience / Workforce management 0 Backlog

HDS Compliance

HDS (Hébergeur de Données de Santé) certification is a mandatory French certification for any organization that hosts or processes personal health data on digital media. This includes SaaS (Software as a Service) providers that handle such data. T...
6 months ago in Compliance & security 0 Backlog