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Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
about 1 year ago in Dynamic objects 0 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
almost 3 years ago in Scheduling Links 0 Backlog

WooCommerce integration

No description provided
about 4 years ago in New integration requests 0 Backlog

API method to permanently delete conversations

No description provided
about 4 years ago in Resources 0 Backlog

Limit team signatures only to certain teammates

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.
about 2 years ago in Signatures 0 Backlog

Asana Integration Option to Suppress Reopen on Task Completion

For some workflows, it is more desirable to keep conversations closed after task completion.
over 1 year ago in Existing integrations 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
about 1 year ago in Calendar - other / Core API 0 Backlog

Auto QA

With the power of AI run Customer Support Agent quality assurance on every conversation within Front and get Score Cards and additional reporting on Agent performance on the QA qualitative metrics you care about. This Product will be an Add-On on ...
5 months ago in Admin audit trail / AI / AI insights / AI tracking / Insights / Team performance analytics 0 Planned

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether
about 2 years ago in Tags 0 Backlog

Hide Button for Facebook comments

We need the possibility to hide facebook comments inside of front. Just add a "hide comment" button.
over 1 year ago in Existing integrations 0 Backlog