All ideas

Showing 1793

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...

almost 2 years ago in Calendar View 1 Backlog

1 VOTE

Pass date DV into Connector

Be able to pass date DV into Connector input field

5 months ago in Developer Platform 0 Backlog

1 VOTE

Teammate Phone Field

We've integrated SMS into the platform, but there's no "phone" field on teammates, any plans to add those?

5 months ago in Admin Experience 0 Backlog

6 VOTE

Tags API: add ability to see and set 'Archived' property

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API

over 2 years ago in Core API 1 Backlog

6 VOTE

Salesforce integration — ability to log emails to Cases

No description provided

over 2 years ago in Existing integrations 0 Backlog

11 VOTE

Define visibility order for tags

No description provided

over 4 years ago in Core Product Experience 0 Backlog

6 VOTE

Customizing Chat Widget Launcher Icon

Would love to be able to customize the chat widget launcher icon that appears on our webpage for chat. For example, would be great to be able to replace this with a company icon.

over 2 years ago in Live Chat 0 Backlog

5 VOTE

Global Inbox Inactivity Period

The ability to set a global inactivity period for all inboxes. At present Close conversation segment if inactive for can only be set on a per inbox basis. Creates a massive manual lift if a company needs to mass update all their inboxes.

almost 2 years ago in Analytics - Conversation origin and journey 0 Backlog

6 VOTE

Add dark mode support for plugins

Front now supports Dark Mode, but there isn't currently a way to get the users dark mode setting and apply it to a plugin.

over 2 years ago in Client Platform 0 Backlog

2 VOTE

Pull Avatar/Image from Google profile so that it populates the Profile Photo in Front

Save time on set up.

10 months ago in Admin Experience 0 Backlog

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