All ideas

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...

Expands the range for syncing calendar to Front past 1 year

More context here: https://community.front.com/front-certified-administrators-52/sharepoint-integration-733?tid=733&postid=1745#post1745

The team has wanted to start trying to use some AI tools to start helping with their inboxes. One of those tools works in either Outlook or in Gmail. It creates Labels (in Gmail) then automatically sorts the emails based on the content and trainin...

Be able to tag an e-mail and not necessarily an entire conversation

Currently every multiple-choice option creates a new path. It would be helpful to be able to combine a subset (or all) of the multiple-choice option paths so we don't have to duplicate a path for each option.

It would be great to be able to split business hours between morning and afternoon times to ensure SLAs and response times don't get impacted by team unavailability during lunch

Support for syncing contacts and campaigns.

As an admin, I would like to create a rule that detects auto-generated emails (such as those sent via mailing lists, auto-replies, etc), and treat these message with a different priority to messages sent by humans. Ideally, I would have a rule con...