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Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
about 2 years ago in Core Product Experience / Tags 1 Backlog

Admin can enforce 2FA for all teammates

Use case 1 (general): To improve security, an admin can force users to set up 2FA the next time they log in, and block them from accessing Front until it has been completed. The admin would need to set up their own 2FA first as a prerequisite. Use...
about 4 years ago in Login and SSO settings 2 Backlog

"Snooze conversation" rule action

Ability to snooze a conversation from rules.
over 4 years ago in Missing core rule actions 8 Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
over 2 years ago in Comments / @ mentions 1 Backlog

Dark mode for mobile app (iOS and Android)

Please make dark mode available for phone app as well
over 2 years ago in Client Platform 3 Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
over 2 years ago in Core Product Experience 4 Backlog

Ability to duplicate message template

Ability to copy message templates.
over 2 years ago in Message templates 2 Backlog

LinkedIn messages channel

No description provided
about 3 years ago in New integration requests 6 Backlog

Right click menu with more actions

Include ability to right-click and copy an attachment to paste it somewhere else. Include ability to right-click and copy or drag and drop the email address that is in the "To" or "CC" or "BCC" line into the body of the email. Allow to right-click...
over 3 years ago in Desktop 0 Backlog

CSAT: Multiple survey questions

Allow multiple questions in Customer Satisfaction surveys.
almost 4 years ago in CSAT- Customisation - survey - answers 3 Backlog