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Option to open up the Front app to the calendar view by default

It would be nice if there was a setting to open up to the calendar instead of email when opening the Front app. I had my Outlook calendar set up that way so I could see immediately what I have going on for the day.
over 2 years ago in Calendar View 0 Backlog

Set chatbot hours and/or conditionally split chatbot responses based on hours

At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
over 1 year ago in Live Chat 0 Planned

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)
over 4 years ago in Notifications 1 Backlog

Dynamic Front Chat welcome messages

Ability to configure different Welcome Messages for Front Chat across your website depending on URL
about 3 years ago in Live Chat 0 Backlog

Rule sets to support dropdown custom fields

I think it would be beneficial for rule sets to support dropdown menu custom fields
4 months ago in Custom fields (smart rules) / Smart rules 0 Backlog

Multi language chatbot

Possibilty to detect user's browser language and adjust chatbot flow accordingly
over 1 year ago in Chatbots 0 Backlog

Setting to always show CC line when composing a message

No description provided
almost 4 years ago in Message headers / metadata 1 Backlog

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
over 2 years ago in Cal/scheduling efficiency / Calendar View 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 2 years ago in New integration requests 0 Backlog

Search in everywhere (spam, trash, inboxes)

No description provided
almost 3 years ago in Search location 0 Backlog