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Configure the sidebar to show teammates who are "available"

Would help large teams be able to see exactly who is online, especially when the teams all have different starting times and work across the globe.
over 2 years ago in Core Product Experience 4 Backlog

Contact Whitelisting

It should be possible for a company admin to create a company wide contact whitelist so teammates cannot accidently mark important contacts as spammers.
about 1 month ago in Contacts 1
118 VOTE

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
over 4 years ago in Managing/Updating Events 11 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
over 2 years ago in P1 navigation - left pane 4 Backlog

Smart QA scores available in exports / API

No description provided
about 1 month ago in Insights 0 Backlog

Additional information required in Audit Logs

In audit logs, I need to be able to see additional info such as who linked a contact to an account, which contact was updated, which account custom field was updated
14 days ago in Admin Experience 0

Add support for resource alias 'ext_id' to the GET Message endpoint

Currently the Get Message endpoint for Front's Core API does not allow lookup on the external ID field. It would be nice if we allowed lookup on the external_id as a resource alias much like the GET Account endpoint.
28 days ago in Core API 0
113 VOTE

Ability to create tables in the composer

Ability to create and edit tables in Front emails (currently you can only paste a table)
over 4 years ago in Composer 5 Backlog

[language] AI summarize in a specific languages

Be able to specify the language of the Summary.
about 2 years ago in AI / AI language / AI summary 0 Backlog

[context] AI features to leverage Front Conversation History

Leverage past email history for AI Answers/AI Suggested Replies. Past email conversations are a good source of knowledge to reduce product / general inquiries because: Doesn't required to be structured in a specific format Compared to a knowledge ...
over 1 year ago in AI / AI answer for chat / AI knowledge / AI suggested replies (auto draft) / Chatbots 1 Backlog