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Showing 1748

Customize location of the conversation list and conversation view

the default (and only) option is to have the list of conversations on the left and the preview on the right. Although you can change the size of the columns, this is not as useful as being able to have a full-width preview all the time without hid...

over 1 year ago in Navigate - find your work 1 Backlog

8 VOTE

Ability to set the default composer size

Have the ability to set a default box size when replying or composing messages.

about 2 years ago in Core Product Experience 0 Backlog

12 VOTE

Add mobile SDK for Front Chat

No description provided

over 3 years ago in Live Chat 0 Backlog

6 VOTE

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.

over 1 year ago in Developer Platform 1 Backlog

2 VOTE

Error Codes for WhatsApp on mobile

Often, WhatsApp encounters errors, but the error codes aren’t visible on the mobile app.

7 months ago in Native features 0 Backlog

1 VOTE

Workload report: add 'Moved to inbox' metric

No description provided

4 months ago in Metrics 0 Backlog

3 VOTE

M365 sensitivity labelling support (Purview)

M365 (Exchange Online) allows users to label emails with sensitivity labels that invoke certain protections, usually watermaking and/or encryption. When using the Outlook client, I get a default label for everyday email, and I can change this to a...

10 months ago in Compliance & security / Security 0 Backlog

5 VOTE

Connect multiple companies in Front

As the manager of a group of multiple companies, I would like the ability to connect all my companies in Front. Currently, Front only supports a single company per account, and while the Workspace feature is interesting, it does not fully address ...

over 1 year ago in Workspaces 3 Backlog

7 VOTE

Audit which teammates aren't using their inbox access

Some company admins want to keep shared inbox access controls to the minimum necessary. A teammate may have been granted access but rarely views conversations in the inbox, which means their access can be revoked. How can we help company admins to...

almost 2 years ago in Resource access settings 0 Backlog

7 VOTE

Expose phishing information through the API

Allow users to see whether a conversation has been marked as phishing when fetching it via the API

about 2 years ago in Core API 0 Backlog

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