All ideas

I'd like to login to different Front accounts from within the apps (browser, native app and mobile). This way, when you're working for multiple companies using Front (or using the new 1-person personal plans), you would not need to switch between ...

When we click on posted links in our Knowledge Base they open up in the same browser page. This is not very convenient and we find that having links open in a new tab helps with the flow of information search. Could this please be amended in the b...

As a support manager, I want that manually triggered automated messages are taken into account in analytics, so that my teammates' work is represented accurately

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...

Only allow owners of the Private Inbox to share the conversation link for conversations in a private inbox

In analytics, when I select a Parent tag, it should select all child tags automatically. Or I should be given the ability to do so.

A setting that will automatically Expand All or Alert the reader so our team can see previous messages in a conversation.

"We need the ability to select which conversations we want to merge without the conversations having to be listed right next to each other."

Count how many times a rule applied, who triggered a macro etc