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Google Task Integration.

Ability to add Google Tasks and get alerts on comments.
over 1 year ago in New integration requests 0 Backlog

Support Private Slack Channel Connections

My team and I loved front during our testing. But, front does not have the ability to import private slack channels which is a huge blocker for us.
over 1 year ago in Existing integrations 1 Backlog

Email was read rule trigger and condition

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
over 4 years ago in Rule trigger 2 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
7 months ago in Conversation/inbox permissions / Permissions 0 Backlog

From the sort by drop down, have the ability to sort by sender and subject rather then just newest

No description provided
over 2 years ago in P2 display - conversation list 2 Backlog

Company level views including Inboxes across workspaces

As an Admin, I want to create a View that includes inboxes from multiple different workspaces.
over 1 year ago in Core Product Experience 1 Backlog

[accuracy] Improve suggested reply accuracy (inquiry detection, customer context aware ...)

No description provided
9 months ago in AI / AI suggested replies (auto draft) 0 Backlog

Allow multiple accounts per contact

We have clients who own multiple businesses. It would be very useful if a single Contact could be associated with multiple Accounts. This would allow our Contacts organization in Front to better match reality.
over 2 years ago in Accounts Manager 0 Backlog

Live dashboard - tag filter

Ability to filter by tag in the live dashboard
8 months ago in Insights / Live dashboard 0 Backlog

Proactive QA (AI Seatbelt)

Using AI to determine if messages agents are drafting to send violate key quality assurance metrics, create confusion, or otherwise may result in a low customer satisfaction for that conversation (DSAT). Simple things like tone, grammar/ spelling ...
8 months ago in AI / AI angel (QA before sending) / AI insights / Composer / Manage conversation content 1 Backlog