Flag all rules and macros that break when deleting a resource (tag, teammate, etc.)
When deleting a resource like a teammate, tag, or inbox, Front should flag all the rules and macros currently using that resource so that admin can update these workflows accordingly.
Collect teammate answers: support images and attachments
Collecting attachment as answers to specific fields while triggering a macro, for easy handoff/escalation to another team Use TIC to upload an attachment Use macro action(s) to use the attachment
Add the ability to turn on/off the new(ish) feature that automatically shares a draft with all participants. That way a user can decide if they want to have control over when a draft is ready to be shared.
Access "Current Teammate" in Macro Dynamic Variables
When building a Macro, be able to access the "current teammate" in Dynamic Variables to include some information about them in the conditions or actions.