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Measure conversations marked as spam

No description provided
over 4 years ago in New metrics 0 Backlog

Conversation-level exports

No description provided
over 4 years ago in Exports and API 0 Backlog

Support Time in "Date is" rule condition

Need ability to set rules with specific start and end dates/times Current system only allows daily time windows, not extended periods Examples: PTO rule: Activate from 6/26 at 5:30 PM to 7/03 at 6 PM Team member's PTO: Activate from 7/1 a...
about 2 months ago in Rule conditions 0 Backlog

API endpoint to query Live Dashboard metrics

No description provided
about 1 year ago in Insights 0 Backlog

Analytics connectors: Snowflake

Add a connector to snowflake
almost 3 years ago in Exports and API 0 Backlog

Analytics that shows emails taken "out of order" from a team inbox

We would like a way to build a report in Front that shows emails taken "out of order" from a team inbox. So for example if I have a best practice for the team set up that they need to always work from the oldest email, I want to see the number of ...
over 4 years ago in New metrics 0 Backlog

Export fields - "Handle type" column to analytics exports

Right now we return a contact's handle in an export, but not the type of handle. This makes it difficult for a user to identify how to fetch that contact by their handle from the API. For example, if the handle was listed as "1234567890" - is this...
over 4 years ago in Exports and API 0 Backlog

Support non-english characters in Exports

For instance, Russian characters are not supported
over 4 years ago in Exports and API 0 Backlog