All ideas

Add the ability to select more than one value in drop down custom field.

Prospect wants WooCommerce Integration. 3 seats on Growth.

It would be great to alse get the messages with SLA in the Create Analytics API similar to number of SLA breach to be able to calculate the % SLA achievement

Hello, When filtering the [Type] column by the value "comment" we would appreciate the possibility to display the data in the [Subject] column? Currently, no data is displayed in the Subject column when filtering by Comments. I understand that Com...

Some customers have SLA only for the first message, we would need First Reply Time Goals specifically.

It is still not possible to delete a knowledge base without reaching out to Front's support. Please add a button to delete it.

This would be useful for someone who wants to add their personal inbox to Front but not count it in the "Main Cumulative Inbox".

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...