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Keyboard shortcut: changing channel ("from" address)

I tend to change channels quite often, and using the mouse to do so isn't the most convenient method :) Using a shortcut would be amazing!
about 2 years ago in Composer / Keyboard shortcuts / Message headers / metadata 0 Backlog

Drag and drop attachment from S/MIME message

No description provided
about 4 years ago in Composer 0 Backlog

Dynamic variable for time-of-day greeting

Sometimes you don't have the customer's name, and you need something more formal than hi or hello. Or perhaps you have the customer's name, but you just want to be more formal than hello [name]. That's why we would like to see a message variable f...
about 2 years ago in Message templates 0 Backlog

Show more contextual information in tab title when using Front in the browser

Helps distinguishes multiple open Front tabs. For example, add the email subject line.
about 2 years ago in Client Platform 0 Backlog

Expose teammate conversation read status via API

This information is presently hidden in the interface. It requires the user to click on the subscribers drop down for each message.Adding this would enable a plugin to display the list of colleagues who have read a message as the user is scrolling...
about 2 years ago in Core API 0 Backlog

Split "Archived without reply" metric between inbound and outbound conversations

In order to differentiate between "conversations where customer did not reply to us " and "conversations where we did not reply to the customer"
about 2 years ago in Metrics - misc improvements 1 Backlog

Export analytics via URL

It would be a simpler way to share the reports with colleagues rather than a csv file.
about 4 years ago in Analytics Export Formats 0 Backlog

Remind to send the email after answering

Suggestion for Front to remind the user that some emails have been written but not sent. It has happened to me several times, when I compose a response to an email, but just forget to click on "Send".
about 2 years ago in Composer 0 Backlog

Smart compose: warning if missing To: field

No description provided
about 4 years ago in Composer 0 Backlog

Allow additional URL schemes

The composer does not allow the use of uncommon URL schemes in hyperlinks, and does not automatically linkify URLs using uncommon URL schemes. Also, links in incoming messages that use uncommon URL schemes are silently blocked. They still appear t...
about 2 years ago in Core Product Experience 0 Backlog