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Export fields - same export fields in message export and in event exports

Proposed improvement: Provide all fields available in event exports in message export
over 2 years ago in Exports, API and connectors 0 Backlog

CSAT - send CSAT survey to multiple contacts (mass action)

Ability to send a CSAT survey to several contacts through a mass action such as a sequence (separately) In order to measure customer satisfaction over customer base on a periodic basis such as each quarter.
over 2 years ago in CSAT 0 Backlog

Integration Request

Prospect wants WooCommerce Integration. 3 seats on Growth.
over 1 year ago in New integration requests 0 Will not do

Add messages with SLA in Create Analytics Report API

It would be great to alse get the messages with SLA in the Create Analytics API similar to number of SLA breach to be able to calculate the % SLA achievement
over 1 year ago in Exports, API and connectors 0 Backlog

Display the Subject when filtering the data based on the Comment

Hello, When filtering the [Type] column by the value "comment" we would appreciate the possibility to display the data in the [Subject] column? Currently, no data is displayed in the Subject column when filtering by Comments. I understand that Com...
over 1 year ago in Exports, API and connectors 0 Backlog

Increase analytics export speed

No description provided
over 1 year ago in Exports, API and connectors 0 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
almost 3 years ago in Scheduling Links 1 Already available

Add delete button for knowledge bases

It is still not possible to delete a knowledge base without reaching out to Front's support. Please add a button to delete it.
over 1 year ago in Knowledge Base 0 Backlog

Continue chat conversation across different channels for end user

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
almost 3 years ago in Live Chat 0 Backlog

Ability to bulk update account properties

No description provided
about 4 years ago in Accounts Manager 0 Backlog