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[accuracy] See more similar conversations

It would be helpful if we could: flag suggested conversations that were not helpful (more often than not, there's at least 1 irrelevant suggested similar convo) have the AI generate more similar conversations if possible (when the user flags one o...
12 months ago in AI / AI similar conversations 0 Backlog

[UX] Better conversation preview for Similar Conversations

I wish to better understand if a similar conversation is a good one, so I can open it up and get the answer I need. I need to quickly see what a conversation is about. What about seeing a Similar Conversation answer, which is a text saying why thi...
12 months ago in AI / AI similar conversations 0 Backlog

Turn off ability to edit the subject

No description provided
12 months ago in Admin Experience 0 Backlog

TrustPilot integration

No description provided
almost 4 years ago in New integration requests 0 Backlog

Automatic Refreshing of Analytics Page

We display our team Analytics on a large screen in our office. We would love this to auto refresh so that the information on display is always current
12 months ago in Insights 0 Backlog

Ability to remove shared drafts from my view

No description provided
almost 3 years ago in Shared drafts 1 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
almost 2 years ago in Chatbots 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
almost 2 years ago in Accounts Manager / Contacts 4 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
almost 2 years ago in New integration requests 0 Backlog

Add variables for scheduling links in signatures

We have a hacky workaround for this using Teammate custom fields, but we'd love to be able to include a user's scheduling link in a signature via a variable (perhaps this also requires a way for a user to specify a default scheduling link?)
about 2 years ago in Scheduling Links / Signatures 0 Backlog