ADD A NEW IDEA

All ideas

Showing 2024

Ability to summarize conversation threads

Display a summary of the conversation at the end of a thread
over 2 years ago in P3 display 0 Backlog

Right click to download an image

No description provided
over 2 years ago in Compose - write efficiently with quality 0 Backlog

CSAT raw data export / API

including the grade
almost 4 years ago in CSAT / Exports and API 0 Backlog

Make pasting options available

When pasting, the options for how to paste should be visible as a popup (default, with or without formatting, etc.)
over 2 years ago in Compose - write efficiently with quality 0 Backlog

[Tags] Search for nested tags when searching for a parent tag

Being able to return results from nested tags when searching for a parent tags.
over 2 years ago in Find the result I'm looking for 0 Backlog

Automatically switch signatures based on tags

We think this would be a nice feature: being able to automatically switch signatures based on tags. So, if a conversation has tag A, use signature X. This could even simply work with the existing rules feature. The signatures could be added to the...
over 2 years ago in Core Product Experience 0 Backlog

Conditional signatures to set details based on directory contacts

Can we look at being able to use if-statements in company wide signatures? We currently use Exclaimer which allows us to set picture and detail information based on various information in the Azure directory. The logos and pictures live in Exclaim...
over 2 years ago in Signatures 0 Backlog

Give access to company analytics to non-company admins

No description provided
about 3 years ago in Insights / Permissions 0 Backlog

Totango integration

No description provided
about 3 years ago in New integration requests 0 Backlog

Remove tags limit to allow for more than 500 personal tags

No description provided
over 2 years ago in Core Product Experience 0 Backlog