Our company uses a Tengella as an ERP system https://tengella.se/. We need integration with Front to be able to create contacts in Tengella after triggering rules in Front, receive information from Tengella, update custom contact fields with infor...
It would be great if Front could create a reoccurring snooze or reminder function. Would be great if you need a prompt daily / weekly e.g. pull X report or email customer about upcoming shipment.
Out of Office Status for TEAM Inboxes Only (still get personal inbox notifications)
My team needs the ability to be "out of office" for the team inboxes so new replies are unassigned with the ability to still receive notifcations for their personal inbox. Just because someone is done working in a team inbox for the day does not m...
Increase limit for pinned inboxes in sidebar to over 500
If you are using Front as a one stop email service for personal email as well as work, 500 pinned inboxes/folders really isn't enough, especially if you are in sales and break up your prospects/customers into individual pinned tags/inboxes/views. ...
Rule data sets are currently manually maintained or limited to 500 rows for a CSV import. API access to manage this would give an avenue to maintain this in a non manual way and reduces chances of errors occurring
While configuring advanced dynamic objects with the customer, when a successful Fetch from server or successful parse of the payload is done, the green previewer is extremely long and difficult to see if the payload is large . One recommendation i...
When a request comes in from a known content it would be nice to extract the notes from a contact and paste them into the conversation as a comment so all context stored in a Contact is immediately viewable by the agent. It would save time clickin...
Add mailbox setting option to order the conversations/emails above the thread w/preview pane below
This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.