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Right click on Front App icon to activate shortcuts

Outlook includes a feature in which you Right-Click on the icon in your taskbar, and a list of shortcut options will appear. This allows a user to create an email, meeting, appointment, contact, etc. without needing to open the app itself. Screens...
almost 3 years ago in Core Product Experience 0 Backlog

YouTube integration

Pull in comments from YouTube and enable the ability to respond to comments
almost 3 years ago in Developer Platform 3 Backlog

Required Tagging: ability to select a Parent Tag including all nested Tags

For the require Tag rule, allow users to select a "Parent" tag (that then includes all nested tags as options). This would allow users to select any of the nested tags to fulfil the rule
almost 3 years ago in Workflows 0 Backlog

Allow company name to be updated in CSAT survey URL

No description provided
over 1 year ago in CSAT 0 Backlog

Mastodon channel support

No description provided
almost 3 years ago in New integration requests 0 Backlog

Keep 1 pinned comment in the email view at all times

When you make a new comment, it shows on the email "feed" (the section between the opened email and the left sidebar where all the emails are), but when someone replies, the comment disappears from the "feed". You can still find it if you open the...
almost 3 years ago in Core Product Experience 1 Backlog

ADA Compliance for Front Chat

No description provided
over 3 years ago in Live Chat 0 Backlog

Edit conversation subject activity logs

Today, users can edit conversation subjects. However, the action is not logged in the activity thread. Admins need to track every action. Editing the subject of the conversation cannot be tracked (unlike most of the other actions)
about 2 years ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Support downloading all conversation attachments

Add download all to conversation attachments. Today action is only available for message attachments
about 2 years ago in Attachments / P3 display 0 Backlog

Send to Slack integration — support for customizing fields

The Send to Slack form is an awesome way to highlight convos in Slack channels. It'd be great to add other fields to the form that are customizable. This would make highlighting and viewing relevant information in Slack easier
almost 3 years ago in Existing integrations 0 Backlog