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Default to last signature in email thread

Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...

over 1 year ago in Core Product Experience / Signatures 0 Backlog

1 VOTE

Ability to lock/unlock a discussion

Sometimes discussions need to be closed or locked from further additions. Sometimes coworkers add a question to a discussion that is untouched and unrelated, making a mess of record keeping. The ability to turn a discussion off (and back on) would...

9 months ago in Internal discussions 0 Backlog

1 VOTE

Enable templates for discussions

It would be extremely helpful if we had the option to create discussion templates similar to the available email template function. Our team uses discussions to log various project statuses across multiple aspects of our business as shown in the i...

9 months ago in Internal discussions 0 Backlog

1 VOTE

Create Marketing Hub in KB for New Articles or Most Viewed Articles

We're looking for a place to surface new articles or most viewed articles such that people who visit really consistently can quickly see the newest content or most relevant content.

9 months ago in Knowledge Base 0 Backlog

2 VOTE

Side bar Organization

It would be nice to be able to be able to customize having shared inboxes on top and assigned conversations below.

over 1 year ago in Core Product Experience / P1 navigation - left pane 0 Backlog

2 VOTE

Universal Search across tools

Description: As a Front user I search across multiple tools to do my job and answer the requests I receive. Things like I search for a conversation in Front I search for contact information in my CRM I search for a knowledge base article in my kno...

over 1 year ago in Search 0 Backlog

2 VOTE

Ability for multiple people to edit chatbot flow at once

Only one admin can currently edit the chatbot flow at a time. Would it be possible to support multiple admins editing it at the same time?

over 1 year ago in Chatbots 0 Backlog

2 VOTE

Option for app badge counters to show read/unread conversation.

Currently when using the below preference, it defaults to showing open conversations for the selected worksapce. Request is to show unread messages here instead.

over 1 year ago in Counters 0 Backlog

2 VOTE

Make P2 time format a personal preference

In P2, teammates can toggle the time format between time of last activity and time since last activity. Toggling is done by simply clicking on the time. Since it is easy to mis-click on the time, the format can easily change. If we move this setti...

over 1 year ago in Settings 0 Backlog

2 VOTE

Hubspot integration - Show rule has taken place

When using a rule to log messages in Hubspot, show that the rule has taken place like with other rules in Front.This was you can be quite sure a message has been logged from Front to Hubspot

over 1 year ago in Workflows 0 Backlog

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