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Separate Internal Comments From Email Thread

We would like a view that separates the internal chat comments from the email threads, a view to partition the two separately. Right now we have chats between internal users intertwined within the email thread and it looks cumbersome. Our ag...
over 1 year ago in Comments / @ mentions 0 Backlog

Polls in emails and discussions

No description provided
over 1 year ago in Collaborate - work together seamlessly / Core Product Experience 0 Backlog

Language support: Thai

No description provided
9 months ago in Native features 0 Backlog

Read Emails Aloud - Play Emails

Our team used to use the "Play Emails" feature in Outlook where Outlook would read the text of an email aloud over audio to the user. This would help them with making sure sentences flowed and they didn't miss any major talking points. It was also...
9 months ago in Native features 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
over 1 year ago in Chatbots 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
over 1 year ago in Accounts Manager / Contacts 4 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
over 1 year ago in New integration requests 0 Backlog

Apple Watch app

No description provided
over 2 years ago in Client Platform 0 Backlog

See sent messages in delegated inbox

No description provided
almost 4 years ago in Delegated inboxes 0 Backlog

Assignment limits for round robin

Similar to what is offered to load balancing, round robin would not assign to teammates that have N open conversations already assigned.
almost 4 years ago in Load balancing 0 Backlog