Chatbot: Set knowledge base as default tab upon opening
Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
Create Default Option/viewing always last message in thread
it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
Improved API support for bulk or batch imports/updates of resources
As an API user, the ability to create batches of resources, specifically Tags and Contacts, would be very helpful. I regularly hit my API rate limit when trying to migrate large groups of Contacts into Front
Vacation Responder integration with Calendar Scheduler Plug-in
In order to block off your calendar to clients who use the calendar scheduling plug-in, currently we have to book an out of office event for the full day in our calendar. One recommendation I have is integrating this with the vacation responder, w...