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Attach from Front – ability to attach any email or document from anywhere in Front directly in the composer

When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Improve the visibility of the names of Analytics views when multiple are pinned

No description provided
over 1 year ago in Insights 0 Backlog

Add Citrix Podio as an add-on/extension for Front

Gmail offers this. Podio is our project management app - it would be great to add tasks directly from Front, citing the email.
about 1 year ago in New integration requests 0 Backlog

Add task management / checkboxes in commenting area

No description provided
over 3 years ago in Comments / @ mentions 0 Backlog

Always add a recipient when using a specific message template

No description provided
almost 3 years ago in Message templates / Other (workflows) 0 Backlog

Display individuals in distribution lists on Front Calendar

No description provided
almost 2 years ago in Calendar View 0 Backlog

Clearer cancellation meeting prompt

When deleting an event with attendees, the "delete calendar event" confirmation modal is unclear if it's going to send a cancellation to attendees or not. I know that it does, but have had users ask if it's going to or if they need to separately n...
about 1 year ago in Calendar View 0 Backlog

Dynamic Variables in Reply time goals (a.k.a. SLA) Rule

It would be great if we could filter SLAs based on Salesforce contacts or other dynamic variables. Thank you!
almost 2 years ago in Workflows 0 Backlog

Shortcut to link to another article when typing in the knowledge base editor

Knowledge base feature request: would be good to easily be able to add a link to another article of the knowledge base (kind of like Notion wiki links `[[page name]]`) https://front.frontapp.com/open/cnv_fxmu9oj?key=HXd0jyI6B9NRb6HhSa1706yf79xmjhn6
about 1 year ago in Knowledge Base 0 Backlog

More Granular Permissions for Moving Messages

Hi! I'd like to be able to restrict moving messages between workspaces. For example, I have an IT workspace that I'd rather users in my Production workspace not be able to move things to. There may also be inboxes in a workspace that people should...
about 1 year ago in Increase granularity of admin permissions / Permissions / Workspaces 0 Backlog