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Keep calendar reminder notifications visible until manually dismissed

Make calendar reminders more obvious either visually or with sound.
about 3 years ago in Event notifications 2 Backlog

Ability to duplicate entire chatbots for other Front Chat channels

The ability to duplicate chatbots would be much appreciated. We work with several chat channels which have the same workflows, so it would be much faster to set up a new bot for another chat channel by duplicating the existing one.
11 months ago in Chatbots 0 Backlog

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
about 3 years ago in Managing/Updating Events 9 Backlog

Custom Javascript / CSS Styling for knowledge base

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.
6 months ago in Knowledge Base 0 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
6 months ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

Dark mode for mobile app (iOS and Android)

Please make dark mode available for phone app as well
about 1 year ago in Client Platform 0 Backlog

Customer portal for ticketing system

We are aware that we have conversation codes. But it would be nice and organized to have an internal ticketing system that queues the incoming emails and provides a ticket number to the customers and a portal our customers could access to track pr...
about 1 year ago in Workflows 0 Backlog

Highway Custom Plug In

Clients want to flag certain emails in Highway through a plug-in in Front. This is a similar feature in outlook. This is typically a security risk/requirement that logistics customers may have.
2 months ago in New integration requests 0 Backlog

Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...
10 months ago in Core Product Experience / Links 0 Backlog

Create & view events from ICS files

No description provided
over 2 years ago in Create New Event 6 Backlog